Our charity volunteers do their best to ship your orders promptly and the vast majority of items are sent within 2 working days. If you have any special requests or instructions, you can leave these in the Comments box on the order form.
Shipping by Royal Mail is added at the checkout according to the weight/volume of your order and the destination. Visit the Royal Mail website to see their prices.
We are located in the UK. If your address is outside Europe you can choose between surface mail (North America 4-6 weeks, Australia up to 12 weeks) or airmail (5-7 working days worldwide). Surface mail is cheaper.